Pricing & Payment

Pricing    You can select your country when you shop on line. Quoted prices are net prices: shipping charges are not included. The shipping charges will be calculated automatically in your shopping cart, depending the destination and the weight. 

When you select a destination within the EU (European Unity), 21% tax (VAT) will be included already in our prices. Non-EU residents do not have to pay this Belgian tax! Any other tax, duty or clearance fee’s in your country is at your expense. In most cases, there will be no extra cost because we use a tariffication code that is not subjcet to import duties.

We always declare the exact monetary value on shipments. The invoice will always be done with the equivalent in the European EURO currency. This may result in small differences from the quoted prices due to the exchange rate invoiced by your card company. Please accept our apologies for this inconvenience. The quoted prices in our on line catalog can be subject to errors and can change anytime. If you ordered a product with a wrong price, we will notify you after giving our sincere apologies to you. 

Payment    On line, we only accept following credit cards: Visa (not Visa Electron!), MasterCard and American Express.

Our ordering area uses SSL provided by Verisign, the industry standard and the best software available today for secure commerce transactions. It uses the strongest commercially available level of encryption. All your private data will be encrypted at all times whilst in transit over the Internet. We do not charge until the product is availabe, ready to ship. Some of our customers express concern about the security of on line credit card transactions. You can be assured that we take all necessary security measures to protect your creditcard information and will not release it to any outside organization. If you prefer, you can order by fax as well.

Another option is to make a payment by bank (IBAN/BIC). The International Bank Account Number (IBAN) is an international standard for identifying bank accounts across national borders. The IBAN was developed to facilitate payments within the European Union and other countries with a minimum of costs. If you choose this option, please contact us first since this is not provided in our online shopping facility.

We're sorry, but we have not implemented PayPal in our payment system. However, if you only want to use PayPal, it's still possible. We can send a payment request to your e-mail address. Please contact us for more information.

In our physical shop in Bruges, we accept following credit cards: Visa, Visa Electron, MasterCard, American Express and Diners Club. (we don't accept debet cards such as Maestro or Bancontact)
We accept following currencies: Euro, US Dollar, Japanese Yen and British Pounds. 
If non EU-resident customers spend more than 125,- EUR we offer also the proper Tax Refund Request forms in order to claim our 21% V.A.T.