Shipping & Returns

Shipping

The shipping charges are based on the total weight of your order and the destination.

Those charges will be automatically shown in your shopping cart.

Shipping is done through Bpost, with a tracking number and always insured. 

Returns

When you are not satisfied with the products you received, you may return any item within 30 days of delivery. The return shipping charges are at your expense. We are not responsible for lost returns. We do not accept COD. No (physical) store credits allowed. We always make a credit through the original sale transaction.

 

Please note following restrictions and rules:

 

a. We do not accept any returns of cut yardages!

 

b. From our fabrics we can make custom-made cushion covers or throws, however if a certain request is so specific, we cannot accept a return for this. This will be notified before the production!

 

c. If you wish to return goods, click here and follow the instructions. After receiving and accepting your request, we will issue a return authorization form, which we will send by e-mail. Please do not return packages without a return authorization from us! Any shipment returned to us without a Return Authorization Number on the front of the Package Label will be refused and returned to the sender at their expense.

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