Pricing & Payment
You can select your country when shopping online. Prices shown are net prices: shipping costs are not included. Shipping costs are automatically calculated in your shopping basket according to destination and weight.
If you select a destination within the EU (European Union), local VAT is already included in our prices. Non-EU customers do not have to pay this VAT! Any other import taxes, duties or clearance fees in your country are your responsibility.
We ship to the UK using Incoterm DDP. Under Delivered Duty Paid (DDP) Incoterm rules, the seller assumes all responsibility and costs for delivering the goods to the named destination. The seller must pay all export and import formalities, fees, duties and taxes. ... The seller is responsible for all costs and risks until the goods are unloaded. So our UK customers don't pay more than what we list!
We always declare the exact monetary value on our shipments. The invoice will always be made out in the equivalent of the European currency EURO. This may result in small differences from the prices quoted due to the exchange rate charged by your card company. We apologise for any inconvenience this may cause. The prices shown in our online catalogue are subject to error and are subject to change at any time. If you have ordered a product at an incorrect price, we will notify you and apologise to you.
On line we accept the following cards: Maestro, VISA, MasterCard, IDEAL.
Our order area uses SSL provided by GlobalSign, the industry standard and the best software available today for secure commerce transactions. It uses the strongest level of encryption commercially available. All of your private information is encrypted at all times as it travels over the Internet. Some of our customers are concerned about the security of online credit card transactions. Please be assured that we take all necessary security measures to protect your credit card details and will not disclose them to any outside organisation.
Another option is to pay by bank transfer (IBAN/BIC). After you have placed your order, we will email you our bank details. (only within the EU)
You can also pay by PayPal.
In our physical shop in Bruges we accept the following cards: Maestro, VISA, MasterCard. For non-EU customers who spend more than 125,- EUR, we also offer the correct tax refund forms to claim our 21% V.A.T.